WHY TITC !
This is THAT! Company is your ultimate destination for all things branding, marketing, photography, restaurant, cloud kitchen consultancy, training, and recruitment. Our team of young and creative minds is deeply rooted in the industry, and we're determined to shake things up with our passion and quirk. Get ready to be wowed by our innovative approach and unstoppable drive to make a real impact on the business world. So, if you want to experience the power of a company that is not afraid to take risks and push boundaries, This is THAT! Company is the way to go!
Our mission as a hospitality consultation company is to empower restaurant/hotels owners and operators with the knowledge, expertise, and resources they need to achieve excellence and success in the highly competitive food service industry. We are dedicated to supporting our clients in every aspect of their restaurant operations, from concept development to ongoing growth and profitability.
TITC’s vision is to be the leading hospitality consultation company, empowering restaurants, hotels, cloud kitchen, cafe’s to achieve excellence and success in a highly competitive industry. We aim to revolutionize the way restaurants operate by providing comprehensive and tailored consulting services that drive growth, enhance profitability, and create exceptional dining experiences for customers.
"This is That Company" is guided by four core values: creativity, collaboration, excellence, and integrity. We foster a creative environment that encourages innovative thinking and unique solutions. We believe in the power of collaboration, working closely with our clients as partners to understand their needs and deliver exceptional results. We strive for excellence in all aspects of our work, setting high standards and paying attention to every detail. Above all, we operate with integrity, ensuring honesty, transparency, and ethical conduct in all our interactions.
This is That Company offers a wide range of services designed to support both new ventures and established restaurants. TITC expertise and knowledge span various areas of the restaurant industry, enabling us to provide comprehensive solutions that address the unique needs and challenges of each client. Here are some key aspects of our scope:
Concept Development: We work closely with clients to develop innovative hospitality concepts that align with their vision, target audience, and market trends. We assist in creating a unique identity, menu design, ambiance, and overall brand positioning.
Market Analysis: Our team conducts thorough market research and analysis to identify target markets, understand consumer preferences, and determine market trends. This information is essential for developing effective strategies to position the restaurant for success.
Menu Engineering: We assist in menu creation and optimization, focusing on maximizing profitability while ensuring an exceptional dining experience for customers. Our consultants help in sourcing quality ingredients, pricing strategies, menu layout, and ensuring a balanced and appealing menu selection.
Operational Efficiency: We evaluate and streamline restaurant operations to enhance efficiency, productivity, and cost-effectiveness. This includes analysing workflows, staffing, inventory management, supplier relationships, and implementing systems and processes to improve overall operational performance.
Staff Training and Development: We provide comprehensive training programs to enhance the skills and knowledge of restaurant staff. From front-of-house service to kitchen operations, our training initiatives aim to create a customer-centric culture, boost teamwork, and maintain consistent service excellence.
Marketing and Branding: We develop customized marketing strategies to create brand awareness, attract new customers, and engage existing patrons. Our services include branding, digital marketing, social media management, and customer retention programs to drive customer loyalty.
Financial Analysis and Planning: We assist in financial analysis, budgeting, and forecasting to ensure restaurants achieve sustainable profitability. Our consultants help identify cost-saving opportunities, optimize pricing strategies, and develop financial plans for growth and expansion.
Quality Assurance and Customer Experience: We implement quality assurance programs to maintain high standards of food quality, hygiene, and service excellence. We focus on enhancing the overall customer experience, including feedback management, customer satisfaction measurement, and continuous improvement initiatives.
Our goal is to provide holistic and customized solutions that empower restaurants to overcome challenges, capitalize on opportunities, and thrive in a dynamic and competitive industry. By combining our expertise, industry insights, and a passion for culinary excellence, we strive to be the trusted partner for restaurant owners and operators seeking long-term success.